What would it take for your business to come to a standstill?

It might not be a flood, a fire, or a power cut. It could be something as simple as sticking with an old operating system.

In just over two weeks, Microsoft will officially stop providing free support for Windows 10.

It’s reaching end of life. That means no more security updates, no bug fixes, and no help from Microsoft if something breaks.

For businesses still running Windows 10, this isn’t just an inconvenience. It’s a serious risk.

Without security updates, every Windows 10 machine becomes a potential entry point for cyber criminals.

And with cyber attacks on the rise, this isn’t a “maybe someday” kind of problem. It’s a right-now threat. You wouldn’t leave the front door to your office wide open – so why leave your systems vulnerable?

Some businesses are hoping they can buy themselves a little time with Microsoft’s Extended Security Updates (ESUs). Yes, they’ll be available. But they aren’t free. And they’re just a temporary sticking plaster, not a long-term solution. They also get more expensive each year, and don’t give you access to any new features or improvements. Just basic protection.

The better choice is to upgrade to Windows 11. It’s faster, more secure, and better equipped to support the way businesses work today.

But here’s the thing: Upgrading isn’t always as simple as pressing a button. Some older devices won’t meet the system requirements for Windows 11. That means you might need to plan for new hardware too. Which is why waiting until the last minute isn’t a good idea.

Right now, time is short. If you’re still on Windows 10, you need to act immediately.

Your first step is to find out which devices can be upgraded, and which ones can’t. From there, you’ll need a clear plan to make the switch quickly, with as little disruption as possible.

That’s exactly where we come in. My team and I can help you move to Windows 11 smoothly, safely, and quickly. Whether it’s reviewing your current setup, helping you choose the right new devices, or handling the upgrade for you from start to finish, we’ve got you covered.

Please don’t leave this until the clock runs out. Get in touch today, and let’s make sure your business stays protected.

The post Free support for Windows 10 ends in TWO WEEKS appeared first on Sussex Tech Support.

What would happen to your business if one of your key tools suddenly stopped being safe to use?

That’s the situation many businesses are heading for right now. With Windows 10.

Because time is running out. Fast.

Microsoft has confirmed that free support for Windows 10 ends on 14th October when it reaches end of life.

That’s only a few weeks away. And with the time it takes to plan, budget and roll out a full upgrade across your business, it’s dangerously close.

Here’s the thing: When support ends, it really ends.

That means no more security updates. No more bug fixes. No help from Microsoft if something goes wrong.

Yes, you’ll still be able to use your Windows 10 devices. But you’ll be doing so in the dark, with a big target painted on your back for cyber criminals.

What’s even more worrying is that many business owners haven’t realised this is coming. A recent survey found that 18% had no idea support was ending. Another 14% had considered it but hadn’t started planning. That’s a lot of businesses at serious risk of disruption, data breaches, or worse.

And yes, Microsoft will offer Extended Security Updates (ESUs). But they’re not free. It’s a temporary patch, not a solution. And the price goes up every year.

The better option? Moving to Windows 11 now, while there’s still time to do it properly and without stress.

Windows 11 isn’t just the next version of Windows. It’s built to be faster, more secure, and better suited to the way modern businesses work. It’s designed for hybrid teams, packed with productivity features, and includes the latest security tools to help protect against today’s threats.

You’ll notice smoother performance and better integration with tools like Microsoft Teams, OneDrive and Copilot.

But there’s a catch. Not all devices that run Windows 10 can run Windows 11.

You might need to upgrade your hardware too. That’s why you need to act now, rather than waiting until you’re forced into last-second decisions that cost more and cause more disruption.

The bottom line? October 2025 is a deadline. And the longer you leave it, the harder and more expensive the transition becomes.

If you haven’t started preparing, please, do it now. Ask your IT support partner: “Are we ready for Windows 10 end of life?” If the answer’s anything but a confident “yes,” make a plan.

Not just about upgrading to Windows 11, but about whether your IT support partner is as much of a partner as you thought.

Need a hand making the upgrade? My team and I can help. Get in touch.  

The post Still using Windows 10? You must act NOW appeared first on Sussex Tech Support.

How many times have you tried searching for a file, only to forget what you called it?

You know it’s there. You remember writing it, maybe even roughly when.

But Windows search just stares blankly back at you. Or worse, throws up ten random web results and a document from 2019 that has nothing to do with anything.

Sound familiar? So annoying.

It’s a common pain point, especially for teams juggling multiple files, folders, and projects.

Well, get your hands ready to applaud: Microsoft is finally doing something about it.

A new update for Windows 11 promises to make search feel a lot more like a conversation. Instead of needing to remember exact file names, you’ll be able to type something like “find the notes I made for the July project meeting”. Or “show me pictures of the team at the summer BBQ”. And your PC will understand what you mean.

It’s called natural language search, and it’s a big step forward. But only if you’re using what Microsoft calls a Copilot+ PC.

These Copilot+ PCs are Microsoft’s new breed of AI-powered computers. They come with a special chip called an NPU (Neural Processing Unit). This is designed to handle AI tasks locally, right there on your computer, without needing the internet. It’s not just faster, it’s also more private. It powers new features like this smarter search and taps into Microsoft’s Copilot assistant.

Copilot’s built into Windows 11 and Microsoft 365. It can help with everything from drafting emails to generating images. And now, even finding files with vague descriptions.

The feature’s still in testing, but it’s showing up in preview builds of Windows 11 for Copilot+ devices. That means it’s likely not far off from a full rollout. It even works with cloud files in OneDrive, so if your business uses that, you’ll get an even smarter experience.

Of course, if you’re not using a Copilot+ PC, you won’t see this update. At least not yet. But if you’re thinking about refreshing your hardware this year, this might be one of those features worth keeping an eye on. It’s exactly the kind of everyday improvement that saves time and frustration. And gives your team one less thing to wrestle with.

Curious about whether a Copilot+ PC is a smart move for your business? My team and I can help you weigh up the pros and cons… and make sure you’re getting tools that work for how you work. Get in touch.

The post Searching in Windows 11 is about to get easier… for some appeared first on Sussex Tech Support.

If you’ve ever used Incognito mode in Chrome, you probably know the basics: It lets you browse without saving your history, cookies, or other temporary data.

But was it ever truly private?

Not entirely…

Until recently, if you copied something from an Incognito tab, like text, an image, or a web address, Windows could still save it in your clipboard history and even sync it to other devices.

Not exactly what you might want from a “private” browsing session, right? 

Microsoft has quietly stepped in to fix that loophole, making Incognito mode even more private.

When you open an Incognito tab in Chrome (or InPrivate mode in Edge), your browser stops saving: 

• Your browsing history (so nobody else using your device can see what websites you’ve visited) 
• Cookies and site data (so websites won’t remember you after you close the tab) 
• Form data (so your browser won’t autofill your details next time) 

This can be handy for things like: 

• Checking flight costs or hotel bookings without tracking cookies causing price hikes 
• Logging in to multiple accounts without having to sign out 
• Using a shared computer without leaving a trail 

Let’s say you’re copying confidential business information or a personal message while in Incognito mode. Before this update, Windows would have saved that copied text in your clipboard history, meaning anyone who pressed Windows Key + V later could see it. 

Even worse? If you had Cloud Clipboard enabled (which syncs clipboard data between Windows devices), your copied content could end up on another device entirely.

Microsoft spotted this issue and patched it, making sure that when you copy something in Incognito mode, Windows won’t save it to your clipboard history or sync it to the cloud.

So, now your activity truly disappears when you close the tab (Google has since picked up this change and rolled it into Chrome updates for everyone.) 

Meanwhile, Microsoft has made another small but useful privacy improvement: Media previews are now hidden when using Incognito mode. 

Normally, when you play a YouTube video (or any media) in Chrome, Windows shows a preview of what’s playing whenever you adjust the volume or check the media panel. If you’re on the lock screen, it even shows details like the video title and artwork. 

Watching something in Incognito? Thanks to the update, now it just says, “A site is playing media”. No titles, no thumbnails, no details. 

This means that if you’re watching a sensitive video (business-related or otherwise), there’s no accidental exposure if someone else glances at your screen. 

If you use Incognito mode for private browsing, you’re now getting better protection than before, even if you didn’t realise there was a problem in the first place.

But remember: Incognito mode still doesn’t hide your activity from your internet provider, work network, or the websites you visit. It’s great for local privacy on your device, but it won’t make you completely anonymous online. 

If you need help making sure your sensitive business data stays private, get in touch.

The post Did you notice Incognito mode’s improved privacy? appeared first on Sussex Tech Support.

So, you’ve gone ahead and upgraded to Windows 11. You’re ready to explore the fresh design and all the new features. But instead of smooth sailing, your computer slows to a crawl… random errors start popping up… and you can’t install any security updates…

That’s the nightmare faced by businesses that try to run Windows 11 on unsupported hardware.

Hardware requirements are a checklist you should use to make sure your business devices can handle an upgrade.

Think of it like a recipe: If you’re missing a key ingredient, the dish won’t turn out quite right. And while you might like to improvise in the kitchen, it’s better not to risk it with your business tech.

Windows 11 brings a leap forward in both performance and security. If you want to make that jump, you need a solid foundation in the form of modern hardware that can support its advanced features.

One of the key requirements for Windows 11 is something called TPM 2.0. This is a small chip that acts like a security vault for your PC, locking away passwords, encryption keys, and other sensitive data. TPM 2.0 is also essential for preventing certain types of cyber attacks. Without it, your system is more vulnerable.

Other requirements – like enough memory (RAM), sufficient storage, and a compatible processor – help to make sure your device can run Windows 11 smoothly.

Microsoft has warned that forcing Windows 11 onto unsupported hardware is a risky move. Sure, you can do it – but you’ll be on your own if things go wrong. Your device won’t receive updates, including critical security patches that keep your systems safe from cyber attacks and other threats. Without updates, your business’s devices become an easy target.

So, you might be thinking – why not just stick with Windows 10?

Here’s the thing: Microsoft is ending free support for Windows 10 in October this year. After that…

• No more updates
• No more fixes
• And no more free security patches.

There is an option to pay for extended security updates, but it’s not a permanent solution. Upgrading to Windows 11 helps to make sure your systems stay secure for the long haul, without extra costs and headaches down the line. And beyond the security benefits, Windows 11 comes with loads of productivity tools designed to make your business run more smoothly.

If upgrading your hardware feels like an unnecessary expense, think of it as an investment. Modern devices don’t just meet Windows 11’s requirements; they run faster, last longer, and reduce the risk of downtime.

The bottom line is that hardware requirements aren’t just suggestions – they’re there to protect your business and give your team the tools they need to succeed.

If your devices don’t meet Windows 11’s requirements, now is the time to plan your next steps. Don’t wait until Windows 10 support ends or your systems become a security risk for your business.

We can help you upgrade without the stress. Get in touch.

The post Warning: Don’t ignore hardware requirements for Windows 11 appeared first on Sussex Tech Support.

Still holding on to Windows 10 in your business? It’s time to start thinking about making the move to Windows 11.

Three years after its release, Windows 11 is making major headway, with its market share reaching 35.55% in October 2024. While Windows 10 still holds around 60.97% of the market, change is on the horizon – and there are some compelling reasons to consider the switch.

First, let’s talk about the big news: From 14th October, Windows 10 will no longer receive free support from Microsoft. Although this doesn’t mean Windows 10 will stop working, it will stop getting important updates, such as up-to-date protection against malicious software and cyber threats.

Microsoft will be offering extended security support for Windows 10 for an extra year, but this will cost businesses $30 (around £23) per device and could get expensive. And this is only a temporary solution.

So, why has interest in Windows 11 spiked recently?

For one, the PC market has picked up. This is partly because of the rise of “AI PCs”, which use hardware that is more capable of handling AI-based tasks. People want to make sure their devices are compatible with the latest software, including Windows 11. There’s also buzz around the rollout of “Windows Intelligence” – a possible rebrand of some Windows 11 AI features.

Upgrading to Windows 11 isn’t just about keeping up with the latest tech, though. Another reason people are moving to Windows 11 is that it offers a more streamlined and user-friendly experience. New features include customisable widgets and an improved File Explorer, helping you to get things done faster.

Another major benefit to businesses is that Windows 11 brings improved security, offering better protection against cyber threats like:

• Ransomware, where you get locked out of your files and held to ransom for its (possible) return
• Phishing attacks, where you get tricked into revealing sensitive information through things like fake emails

If you want to stick with Windows 10, Microsoft’s one-year extension could offer you a bit more time. But if you want our advice? You’d only be delaying the inevitable, while missing out on the benefits of upgrading.

We can help make the switch stress-free. Get in touch.

The post Windows 11 uptake is at an all-time high – what are you waiting for? appeared first on Sussex Tech Support.

If you’ve ever tried to tweak a setting in Microsoft Edge and found yourself lost in all the options, this one’s for you.

Microsoft is cleaning up the Settings page, so you’ll no longer need to dig around in endless menus to find the setting you need.

What’s changing?

You’ll see a new quick access panel under the main Settings menu, giving you shortcuts to the features you’re likely to use the most.

Settings will also be split into smaller submenus, like “System and Performance” and “Appearance”, making it easier to find exactly what you want.

Better yet? The submenus will have their own quick access shortcuts too.

The improvements will give Google Chrome (which has been praised for its well-organised settings) a run for its money. So if your team doesn’t already use Edge as their default browser, it’s a great time to give it another try.

Microsoft is currently testing the update, and it should start rolling out soon. Once it does, you can expect much smoother navigation.

If you need help making the most of the new features in your business, we can help. Get in touch.

The post Microsoft’s browser takes back the Edge with streamlined settings appeared first on Sussex Tech Support.

Staying on top of how your technology is set up is crucial for maintaining a reliable network. And one often-overlooked aspect is managing which applications start up when your business’s PCs start up.

With lots of software wanting to auto-start, it can slow down your system and potentially introduce security risks. But did you know that Windows 11 offers a useful feature that alerts you whenever new apps are added to the startup list?

Every time you hit the power button on your PC, it loads a set of apps automatically. While some of these are essential, others might not be, and can slow down your system’s performance. Over time, as you install more software, your startup list can grow, leading to longer startup times and a slow experience.

Not only that but keeping an eye on startup apps is good security practice. Unwanted or unknown apps starting automatically can be a red flag for malicious software (malware) or other security threats. By receiving alerts about new startup apps, you can quickly identify and investigate any suspicious additions, making sure that your systems stay secure.

How do you enable these alerts in Windows 11? It’s a simple process:

• Start by opening the Windows 11 system settings. You can do this by clicking the Start menu and selecting the gear icon or by pressing ‘Windows + I’ on your keyboard.

• In the settings window, click on ‘System’ in the left sidebar, then select ‘Notifications’ on the right.

• Scroll down to the bottom of the notifications page. Just above Additional settings, you’ll find ‘Startup App Notification’, which is switched off by default. Move the slider to ‘On’.

From then on, you’ll receive a notification whenever a new application is added to the startup process. You can even customise what this notification looks like by clicking on the arrow next to the slider button, allowing you to adjust its appearance and sound to suit your preferences.

Turning on these alerts brings several benefits to your business. First, it helps keep your PCs running efficiently. By staying informed about new startup apps, you can quickly disable any unnecessary software that might be slowing down your system. This means faster start times and better overall performance, allowing your team to get to work without delays.

Secondly, it enhances security. Receiving alerts for new startup apps means you can immediately investigate any unknown or suspicious additions. This proactive approach helps prevent potential security threats from taking hold, safeguarding your business data and systems.

Lastly, it’s a great way to keep track of what’s installed on your machines. With various team members possibly installing different software, these alerts give you a clear overview of what’s being added to the startup list, making sure that only approved applications are running.

To further manage startup apps, you can use Task Manager. Press ‘Ctrl + Shift + Esc’ to open Task Manager, then select the ‘Startup’ tab. Here, you’ll see a list of all the apps that start with Windows, along with their impact on boot time. You can enable or disable apps by selecting them and clicking the appropriate button at the top right.

By regularly checking this list and using the new alert feature, you can keep your startup process streamlined and your system secure.

A better answer is getting someone to set all of this up and manage it for you. We specialise in making technology easy for businesses. If we can help, get in touch.

The post Slow PCs? Manage which applications launch at startup appeared first on Sussex Tech Support.

If you use Google Chrome in your business, you’re probably familiar with extensions. These useful tools can enhance your browsing experience in countless ways, from blocking annoying ads to reducing distractions.

Extensions are incredibly popular because they can add so much functionality to your browser. But just as you need to be careful when installing new apps on your phone, you must also be cautious when adding new extensions to your browser. That’s because they come with a risk of malware.

It’s short for malicious software – that’s any software intentionally designed to cause damage to a computer, server, or network. Cyber criminals use malware to steal data, hijack systems, and even empty your bank accounts.

Google Chrome holds about 65% of the browser market share worldwide, making it the most popular browser by far. This popularity makes Chrome a prime target for cyber criminals. While cyber attacks sometimes exploit vulnerabilities in the browser itself, there’s an easier way to target Chrome users: Through malicious extensions containing malware.

Although Google keeps a tight watch on its Chrome Web Store, the risk is still there. A recent report claims 280 million people installed a malware-infected Chrome extension between July 2020 and February 2023. That’s a huge number and highlights the importance of being vigilant.

Surprisingly, many malicious extensions remained available for download on the Chrome Web Store for a long time. On average, malware-filled extensions stayed up for 380 days, while those with vulnerable code were available for about 1,248 days. One particularly notorious extension was downloadable for 8 and a half years before being removed.

So, how can you protect yourself and your business from these malicious extensions? Here are five steps we recommend.

1. External reviews: Since checking ratings and reviews on the Chrome Web Store isn’t always reliable (many malicious extensions don’t have reviews), look for external reviews from trusted tech sites to judge whether an extension is safe.

2. Permissions: Be cautious if an extension asks for more permissions than it should. If a new extension requests extensive access to your data or system, this could be a red flag.

3. Security software: Use robust software to catch malware before it can do any harm. This is your last line of defence if you accidentally install a malicious extension.

4. Necessity: Before installing any new software or browser extensions, consider whether you really need it. Often, you can achieve the same functionality visiting a website.

5. Trusted sources: Only install extensions from trusted sources or well-known software providers. This significantly reduces the risk of downloading a harmful extension.

Chrome is the most popular browser, which means it will always be a target for cyber criminals. Google’s security team works hard to review every Chrome extension to ensure they are safe, but it’s still crucial to be vigilant.

If you’re unsure whether your extensions are safe or not, or you’d like more advice around keeping your business secure, our team can help. Get in touch.

The post Is that Chrome extension filled with malware? appeared first on Sussex Tech Support.

Are you tired of juggling a multitude of passwords like a circus act? You’re not alone. According to a recent report, around 1 in 4 of us feel the same. But it’s not just the sheer number of passwords that’s causing headaches – it’s the security risks they pose.

Let’s face it, when it comes to setting passwords, most people aren’t cyber security experts. From weak and easily guessable passwords to the cardinal sin of reusing passwords across multiple accounts, human error is everywhere.

Another study revealed that, on average, people use the same password for five different accounts. And don’t get us started on classics like ‘123456’… used on a mind-boggling 23 million breached accounts.

But here’s the thing: Cyber criminals don’t need any extra help. They’re already pros at cracking passwords, and our lax habits are like an open invitation to wreak havoc. And let’s not forget the staggering stats – a projected $434 billion (£347 billion) loss to online payment fraud globally between 2024 and 2027, with 90% of data leaks attributed to stolen login details.

So, what’s the solution?

Password managers.

These are essential software tools that take the hassle out of password management by generating and storing complex, unique passwords for each account. No more ‘123456’ disasters. Just robust security.

And the best part? Password managers not only beef up your security defences but they also streamline your digital life. With one-click logins and autofill features, you’ll wonder how you ever lived without one. And with the right password manager, you can rest easy knowing your sensitive data is under lock and key.

A password manager makes your life easier and business safer at the same time. Want to know which one we recommend? Get in touch.

The post 1 in 4 people struggle with password overload. Here’s the answer appeared first on Sussex Tech Support.